Loading request...
AI phone ordering systems should be able to accurately handle complex pizza orders, such as "half pepperoni half sausage, light sauce, well done," and integrate smoothly with POS systems like Clover, rather than requiring janky workarounds.
we're on clover right now and it works fine for in-store but the phone ordering side is a mess. we take probably 60-70 calls a day and during lunch/dinner rush my staff is punching in phone orders manually while also handling the register line. orders get messed up constantly. I keep seeing ads for these AI phone answering services that supposedly take orders and push them straight into your POS. sounds great in theory but I'm skeptical. like does it actually handle "half pepperoni half sausage, light sauce, well done" or does it fall apart on anything beyond a large cheese? and does it actually integrate with clover or is it some janky workaround? anyone here actually running one of these? which POS are you on and how's the integration working in practice? mostly curious about accuracy on complex orders and whether customers complain about talking to a computer.