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[FreedomCare] Improve communication and address privacy concerns

User is confused about how Freedom Care obtained their address and why it was sent to them. They want to understand the communication process better and ensure privacy for their elderly parent.

Original Source

@u/life_sentencer | 2 pts | 3/14/2026

Hello, I am sorry for coming here to ask this and I'm not sure if it's the correct place to ask. I received an envelope in the mail addressed to my mother - who I don't even believe has my address. It has been a few years since I spoke to her - long story. My question is, how did Freedom Care know my address, and why is it addressed to her but with my address? Should I write return to sender, recipient doesn't live here? Also, what exactly is FreedomCare? She is elderly and if something is happening and she needs help with something I would want to know, but she most definitely does not have my address and I'm confused about how Mail addressed to her could even end up delivered to me. Thank you for the help!

Discussion

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