Integrate Freshdesk, Salesforce, and SAP APIs for various functionalities like ticket creation, discussions, satisfaction ratings, and contact search.
It is ambitious tasks but adding relevant link to it so we can reference them later. ## Freshdesk Ticket: https://developers.freshdesk.com/api/#create_ticket Discussion: https://developers.freshdesk.com/api/#discussions Satisfaction Rating: https://developers.freshdesk.com/api/#satisfaction-ratings MailBox: https://developers.freshdesk.com/api/#email-mailboxes Contact Search: https://developers.freshdesk.com/api/#filter_contacts Conversation: https://developers.freshchat.com/api/#conversation ## Salesforce Conversation: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_conversation_entries.htm Feed: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_feeds.htm Social Engagement: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_social_engagement_list.htm Push Notification: https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/c