Create a loyalty/rewards program for frequent users, including a points entity, awarding points for bookings, point redemption, membership tiers (Silver, Gold, Platinum) with benefits (discounts, early check-in, late checkout, priority support), points history, and tier progress display.
Issue #16: Implement Loyalty Program Labels: feature, gamification, enhancement Description: Create a loyalty/rewards program for frequent users. Tasks: Create Points entity Award points for bookings Implement point redemption Add membership tiers (Silver, Gold, Platinum) Provide tier benefits: Discount percentages Early check-in Late checkout Priority support Add points history endpoint Display tier progress Acceptance Criteria: Users earn points on bookings Points can be redeemed for discounts Tier benefits apply automatically