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A user is having trouble downloading media on WiFi across multiple devices and requests a fix for this account-related issue.
Hi, as you can tell from the title, I'm having trouble downloading media when I'm connected to my home WiFi, but this problem doesn't occur if I use cellular data. The strange thing is that this thing applies to several devices that I have tied to that account, while I have no problems with one tied to another, so I think it's an account-related thing. What could it be? Please help me, thanks a lot in advance.