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User expresses uncertainty about how to handle a hit-and-run incident with Progressive Insurance. They request clearer guidance on the claims process for such situations.
Someone hit my car from behind while in traffic in a highway. When I tried to pull over and get their information, they fled from there. I don't have any details on them. I filed police report and started my claim with my insurance. It's Progressive Insurance. I am not sure how it works out. Any information or advice?