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[Gelato] Improve bulk editing and template functionality

User finds bulk editing with Gelato complicated, specifically mentioning issues with CSV download and templates not working. They also struggle to get in contact with Gelato support, often encountering an AI robot. This indicates a need for more robust and user-friendly bulk editing tools and more accessible customer support.

Original Source

@u/United-Tax-364 | 13 pts | 3/4/2026

Hi, I have started Etsy and a TikTok print on demand business a few months ago, I am surprised at the amount of work it actually takes from making designs doing descriptions checking titles, tags, prices and demand. I have about 60 T-shirts in each shop so far I know this is not much and I have tried to start bulk editing with Gelato. My head is completely fried. I’ve tried every file format to download a CSV wasn’t working and then I have changed my templates to accommodate the various issues . It’s still not working. I find Gelato hard to get in contact with it usually AI robot does anyone else find putting together templates as complicated as me or is it just a skill shortage??

Discussion

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