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[British Airways] Ensure consistent reward seat availability across countries

Users are frustrated that different users in different countries see different availability for the same reward flight. They want a fix to ensure that all users see the same availability regardless of location.

Original Source

@u/rbbjhb | 0 pts | 3/14/2026

I am so frustrated! My sister and I, living in different countries, want to book the same reward flight on BA: Budapest to London on 15 September. When my sister logs on to the BA website, she sees lots of award seats on that date - what she sees ties up exactly with what SeatSpy reports. Yet when I log on, I see no availability - only for 14 and 15 September. All other dates show availability that agrees with what SeatSpy reports. My sister has called the Avios call centre, and the consultant appears to be seeing the same availability as what I see. She went away for ages, then came back on the phone and said there appears to be a "country issue". All countries should show the same availability but right now they're not. She has reported it. But.... what to do in the meantime? I've tried a VPN... doesn't work. I've cleared cache and data on the app - doesn't work. Does anyone have any suggestions for a way that I can see the real availability on 15 Sep?

Discussion

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