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The current game interface is perceived as over-designed, resembling a streaming app UI, which visually overwhelms players. Users desire a more intuitive and less cluttered main menu, where game modes are easily identifiable without extensive reading.
Good design isn't always universal. When an interface like that is forced into a game, it can be counterproductive. Upon opening the main menu, players can get visually overwhelmed by all the little images and have to resort to reading the text underneath to choose a game mode