User is building an email triage agent with Copilot Studio and Power Automate. While the AI classification works, they need help with the Power Automate flow to retrieve existing/older emails from Outlook (using "List messages in mailbox" or "search emails") and return them properly to Copilot Studio for triage when queried. They also want automatic triage for new incoming emails.
Hi all, I’m building an email triage agent using Copilot Studio + Power Automate. The AI part works — when I paste email content into the agent it correctly generates summary, priority, sentiment and a suggested reply. The issue I’m stuck on is email retrieval from Outlook. What I want the system to do: 1. Automatically triage new incoming emails and send the result to Teams. 2. Allow the Copilot agent to retrieve and triage existing/older emails when queried. Right now the manual triage works, but I’m struggling with the Power Automate flow to retrieve historical emails (List messages in mailbox / search emails) and return them properly to Copilot Studio. Has anyone built something similar or knows the best architecture for this? Would really appreciate guidance on the correct Power Automate + Copilot Studio setup. Thanks! 🙏