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User needs the Zoho CRM API to support the creation and updating of module-specific email templates, as currently it only allows listing or reading them. This prevents automated template management.
I'm a "one man" shop with a Zoho One subscription. Branding is very important to me, especially as a small business. I've developed a small Visual Studio project to create Zoho email with the correct place holders. I just want to validate a few things: ZeptoMail is the only Zoho product with full API support for templates. You can create, update, and delete templates through a simple POST request. **Limitations / Reality:** Other Zoho apps don’t yet allow automated uploads. * Zoho CRM: Templates are module-specific (Leads, Contacts, Deals). The API can list or read them but can’t create or update. * Zoho Campaigns: Has its own API for templates, but they stay within Campaign, you can’t share them with CRM or Desk. * Zoho Desk, Books, and Commerce: No public API for template creation. **Do they at least share them if you upload to one?** The Finance apps are my key, those contain a lot of the emails my day to day customers see. I don't use ZeptoMail, so it's nice it's full featured.... Did I miss anything? **Or am I stuck cutting and pasting the templates ?** I'm thinking of open sourcing the project, **it's a basic MJML → HTML templates - Astro project** lmk if anyone is interested. I'll keep this post to emails, **don't get me started on Zoho Commerce** and the inability to edit a theme in an editor and upload it... EVERYTHING HAS TO BE DONE THROUGH THE WEB INTERFACE in 2025. Don't let this post fool you, I'm a fan and just passionate. Not looking for Zoho haters... edit: bold formatting....