User wants dashboards and reports to always reflect the company's main timezone, regardless of the running user's profile settings. Currently, users in different timezones see different data for the same period.
Hey all, We have users in multiple time zones, but we'd like our reports and dashboards to always reflect our company's main time zone by default regardless of the running user's profile settings. I've looked into user and org-wide settings, and I'm not sure if this can be handled natively for regular dashboards/reports or if CRM Analytics is required. Here's an example of how this affects us: Head of Sales is based in UTC -5 and has a regional sales lead located in UTC +10. Head of Sales looks at the leads dashboard with a filter for THIS MONTH applied and see 70 leads, but the regional sales lead sees 100 for the same period. This is because regional sales lead has 30 leads created on October 1, 2025. But the head of sales sees them as being created on September 30, 2025. How are your organizations handling this? Are there best practices or workarounds to display data in the org’s standard time zone for everyone? Appreciate any tips or examples from your set-up!