Users are facing chaos in managing client feedback that comes from multiple channels. A system that consolidates feedback into a single platform would help manage revisions more effectively.
Had a project last month where the client gave me feedback through three figma comments, a voice note, a slack message at 9pm, and a follow-up email the next morning that contradicted two of the earlier notes. I love working with this client but the revision process was genuinely chaotic and I wasn't sure which notes were current at any given point. I've tried the "please keep all feedback in figma comments" approach. I've tried a shared notion doc. I've tried a weekly revision summary email where I list what I've captured and ask for confirmation. Some of this has worked partially with some clients. None of it has worked fully. Is there a system that's actually survived contact with clients who have scattered communication habits?