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An end-user reports that the Shopify integration with GA4 is not fully syncing all expected data. Specifically, 'Total Revenue' (event and page), 'Item list name', 'Item promotion', 'Order coupon', 'product id' under Monetization, 'Add shipping', 'Add payment', 'Purchase' for Checkout Journey, 'gender', 'interest', 'age' for Users, and 'Viewed Product' for funnels are missing. This is causing incomplete e-commerce and user demographic reporting, despite the accounts being connected for a year.
Data not syncing from Shopify store to GA4 Can someone help me understand why not all my shopify data is syncing to my GA4? I have downloaded the google app on shopify and have connected my google analytics account, merchant account, and google business account. The accounts have been connected for a year, most of the data is syncing fine but some of it isn't. See below for the detail (screenshots attached): Engagement - Events: “Total Revenue” isn’t syncing by the event name - Pages and Screens: “Key events” and “total revenue” aren’t syncing by the page Monetization - Overview: “Item list name”, “Item promotion”, “Order coupon”, “product id” aren’t sync’ing data. - Checkout Journey: “Add shipping”, “Add payment”, “Purchase” are not sync’ing. Users - Demo details: Users by “gender”, “interest” and “age” are not syncing. Explorations - “Viewed Product” is not sync’d for the funnels custom report. I do not use google ads so this isn’t a problem related to my ads account. The issue is certain events and attributes are not syncing from my shopify store to google analytics 4. This seems like an app integration issue. I have reached out to shopify support for help and they have this should be resolved by google support. I have reached out to Google app support and they tell me this question is better suited for the help center community. It doesn’t seem like any support channels are willing to help me so I am posting here.