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The user is frustrated that an automatic update was allowed to occur during a RAID expansion, potentially causing data loss. They request that Ubiquiti implement a flag in their code to prevent updates from installing when critical processes like RAID expansions are in progress.
UPDATE: This occurred at Midnight EST last night when updates were set in the UniFi dashboard to automatically install by default. The system rebooted after the update occurred. It then showed the "failed" error as shown in the pictures I posted. As I was out of town at the time, the only thing I could try was to restart the array via the dashboard, so I did. After 15 minutes of it saying "mounting", it said the exact same failed message again. I thought about proceeding the what UniFi recommended in the failed message: Delete the storage pool and start over, but since it was late and I needed to get up in the AM, and coupled with the fact that I didn't have my laptop with me, I decided to just wait until I got home today. THANK GOD I DIDN'T LISTEN TO UNIFI'S RECOMMENDATION AND DELETED THE STORAGE POOL, because an hour and a half later, SUDDENLY EVERYTHING WAS BACK UP LIKE NOTHING HAPPENED! Everything is fine now, the array expansion has since completed at around 3PM today, and I lost ZERO data (Thank GOD). That said, still, NONE of this should have been allowed to happen, and then compounding the issue with UniFi instructing me to just delete the array and start over? Had I listened, I would have ACTUALLY lost the whole storage pool of data. Simply, though thank God all is well with my array now, NONE of this should have happened the way it did, and I hope this helps some poor soul in the future who almost deleted there storage pool at UniFi's recommendation like I almost did (Unless Ubiquiti actually bothers to fix this). \--------- Original Post: I want my money back for this NAS and to never touch UNAS products again. I am BEYOND livid. This isn't about data backup. I have the critical stuff backed up. Ubiquiti I have just one question for your crazy little minds... WHY WOULD YOU ALLOW AN AUTOMATIC UPDATE TO HAPPEN DURING A RAID EXPANSION THAT WAS IN PROGRESS??? All of my data is GONE because you couldn't bother to write a flag in your code to, idk, NOT allow an update to install if a critical process was in progress??? I will never trust UNAS products for any sort of critical storage for any company I work for ever again. and yes, somehow, I left the auto-update flag on on this array, but regardless, WHY WOULD YOU ALLOW THAT CONDITION TO HAPPEN??