A user suggests that Squarespace should allow a pre-order or payment holding option so that they can collect payment information without processing the payment until the planting site is approved for their non-profit's plant sale.
I volunteer for a non-profit. Each year, we offer a plant sale through our squarespace website. We use their commerce option. Once folks buy trees from us, we visit their address to see if the site will work for their chosen trees. If it doesn't, we have to refund their money and eat the transaction fees. Is it possible to use a third party service that allows a pre-order or pay holding option so that we don't process the customer's payment until their planting site is approved? Ideally, we would collect their payment information but not process payment until their planting site is approved. I would appreciate any suggestions! Thank you.