[Slack] Add AI agent for internal support

Small team (35 people), B2B SaaS. We were drowning in repetitive internal questions — how to submit expenses, where's the brand guide, what's the deploy process, etc. Our ops person was spending half their day answering the same 20 questions. We set up an OpenClaw agent through ClawCloud (clawcloud.dev) that sits in a #ask-anything channel. Fed it our internal wiki, onboarding docs, and process guides. People just @ the bot and it answers. Results after 6 weeks: - Internal support tickets in our helpdesk dropped from ~50/week to ~20/week - New hires are ramping faster because they ask the bot instead of waiting for someone to respond - The bot handles about 30-40 questions per day - Cost is roughly $1/day The setup was surprisingly painless — connected Slack, uploaded our Notion export, tweaked a few settings. Took about an hour. Biggest learning: you need to be explicit about what the bot should and shouldn't answer. We had it confidently making up HR policies that didn't exist until we tightened the guardrails. Now it says "I'm not sure about that, check with [person]" when it's not confident. If anyone's considering this — worth trying. The ROI was immediate for us.