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[Binance] Improve support response for merchant status issues

Provide clearer communication and reasons for removing users from the pro merchant program to help them understand any potential issues.

Original Source

@u/Sunflower5115 | 3 pts | 3/14/2026

Hello Binance, I am writing here because the chat support is not very helpful. I am a pro merchant on Binance for more than 2 years, I have over 48,000 total P2P trades and have positive feedback of 98.13%. I was off boarded from merchant program without any reason, I am literally begging the support on chat to tell me the reason so if I feel I am guilty of any wrong doings I would stop sending them messages but they keep copy pasting templates that they cannot provide me a reason. This is cruelty, you took away my main source of income from me and not even providing me a reason or a chance for any clarification. Kindly please talk with the support chat and help me with this issue.

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