A marketing leader needs a shared knowledge infrastructure, specifically a 'brand truth document,' to ensure common clarity across different marketing teams. This infrastructure would serve as a foundational layer before teams build individual AI agents, addressing varying products, use cases, and bottlenecks.
For months I've felt this pressure to build agents for my teams. I did and it was a mistake. The pressure was entirely self-imposed because I want to be AI-native, I want to lead by example, and I truly believe AI is transforming how marketing teams work. So I built a few (ok maybe more than a few). But I kept feeling like I should be doing more and that we should be seeing more impact from these agents and the ones others were already building. That's when I had my "Aha" moment. Instead of building agents myself I should have been building the less visible thing that would have mattered more. I lead many teams across a large marketing org, each with different products, use cases, and bottlenecks. What none of them had was shared knowledge infrastructure: A brand truth document any model could draw from consistently, intent clusters mapped by product area so execution could be better distributed to teams without without starting from scratch every time. The agents I built weren't "wrong". But they were drawing from a fragmented well and more importantly, my teams didn't need me to build agents for them. They needed the infrastructure to build their own agents in a better way! That's a different job and honestly a less satisfying one in the short term. A well-structured positioning doc doesn't feel like progress the way a working agent does. But for a complex org with many teams and many dependencies, it's the higher leverage move by a lot. 1/ The fastest place to start: take your existing brand guidelines and ask an LLM to convert them into a structured, injectable brief. It takes an afternoon and immediately becomes something any agent or any team member can draw from consistently. 2/ The longer solution is what I call the product marketing brain: ↳intent clusters mapped by product area ↳shared positioning by product and audience ↳a feedback loop that keeps it current. It's the infrastructure that means any team any PMM, any workflow is drawing from the same strategic well, without anyone needing to be in every room. I just wrote a playbook explaining how to build one. Drop a 🍜 in the comments and I'll send it your way.