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Users are experiencing difficulties in getting refunds for pending orders from merchants. Allowing users to cancel pending transactions directly through the app would enhance user control and satisfaction.
I bought from a store called Proficide and bought clothes that were 134. I reached out to the store owner on his discord and asked about my order but he got mad and canceled my order and wont give me a refund. I bought from the shop app and they said they arent in charge of giving refunds but the store owner is and now when i go to my cashapp it says my order is still pending. is there a way for me to cancel the order pending or to get a refund via cashapp