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[Zammad] Integrate Google Play Reviews as a support channel

Request to add Google Play Reviews as a new support channel. Each review should create a new ticket, allowing agents to respond via Zammad. The system should also track and update existing tickets if a customer modifies their review, potentially using the `lastModified` value from the Google Play Publisher API.

Original Source

@@MDXDave | 1 pts | 5/24/2017

Hey, how about supporting Google Play Reviews as a channel? Every review creates a new Ticket and can be answered via zammad. I know it's not possible for customers to answer an answer posted by the developer, but maybe the customers review can be tracked and updates the existing ticket if the customer modifies his review? There is an official api from google: https://developers.google.com/android-publisher/api-ref/reviews Maybe the ``lastModified`` value can used to track if the original reviews has been changed?

Discussion

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