Immigration lawyers need a tool to automate client status updates and communication to reduce the volume of routine status emails. This would free up time for focused work on cases and research.
Ie the sheer volume of client status emails. Having to constantly switch contexts to answer these routine questions takes away from the focused work of actually moving cases forward and researching + building out each client’s case as comprehensively as possible. For the immigration lawyers out there, I would like to know if this is a challenge you face, and, if it is, how you/your firm handles this problem. Do you have any tools or software, either in-house or from a vendor, that addresses this issue? Are clients directed to check their client-facing CMS portal and send questions there? Etc