Users frequently forget how to transfer money between their own Wise accounts and change currencies, requiring them to seek external tutorials. This suggests a need for more intuitive in-app guidance or a simplified process for these common operations.
Thanks for this Jennifer Marie, this was helpful. I never remember how to transfer money from one of my account to another of my own accounts in Wise and always come back to YouTube for a refresher. I bet I am not the only one who does this. Unfortunately there is no video on YouTube that answers "how to move money in wise", on it's own. I always have to search to the depths of a set up video to find what I'm looking. Perhaps you could make a short video on this changes currencies in Wise. I am sure it will rank as the only one. 😊