Users are frustrated with the poor design and functionality of health insurance portals, making it difficult to find in-network providers and access necessary information. A more user-friendly interface is needed to streamline these processes.
I am technologically competent. I am the person my coworkers ask for help on the computer. I can figure things out. I am not stupid. And yet every goddamn motherfucking time I try to use a fucking piece of shit ass health insurance portal it drives me up the fucking wall All I want to do is find a provider that is in network. It has taken me days of calling to get my account activated, and now hours on the computer trying to fucking get through the portal to the point where I can find a doctor, and guess what? Guess what. Apparently the portal is down for maintenance! But not for every kind of doctor. Just the kind of doctor I'm trying to look up. What the actual fuck is that? These websites are designed so poorly that it *must* be intentional Like can we hold them in contempt for making their products effectively impossible to use? How is this not illegal? FUCK man. Jesus christ. I'm about to post up in the HR office at my job and ask them to do this for me because I am going to throw my computer off the roof at this rate. Or maybe I'll just die. That seems easier at this point.