A business allegedly had negative reviews related to a specific event removed from their Google page, leading users to believe the business is burying problems instead of addressing them. This highlights a need for Google to prevent businesses from unfairly removing valid customer feedback and ensure review integrity.
Recently a redditor posted their Valentine's Day experience of Peri Brothers here on the raleigh subreddit. It seems as if they weren't the only ones that had an awful experience, and many voiced the same concerns about misleading customers. However, it seems all of Peri Brothers Valentine's day reviews were scrubbed from the reviews page to hide a real frustration voiced by a large group of people. I'm truly grateful that I was able to see those concerns before it was wiped. Now that they have, it only reinforces my opinion that they don't care about us, and only care to bury the problems instead of addressing them. I know I will never go there anymore. Thanks to all of you who let us know!