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[RealSoftphone] Improve call quality for business lines

User reports poor call quality on RealSoftphone compared to regular mobile lines and Facebook Messenger, which is critical for their business. They are seeking suggestions for improvements.

Original Source

@u/ViniSamples | 1 pts | 3/10/2026

Want to prephase by saying I contacted VOIPMUCH and they have been very responsive, however not providing any meaningful solution to the issue. I'm on Koodo 5G on the road and 500Mbps up/down Wi-fi at home. Using the RealSoftphone app to place and receive calls. Quality of calls has been REALLY bad, compared to my regular Koodo line (which also allows Wi-fi calling), and compared to voice calls placed on Facebook Messenger. Any ideas? Call quality is PRIMORDIAL as this is my business line. https://preview.redd.it/p0jjqvb5d9og1.jpg?width=692&format=pjpg&auto=webp&s=30db3945b30d13d2227347a705b3438503c756c4

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