[Zoho CRM] Improve multi-line address field support

I'm wondering if there are any modern alternatives to zoho crm that offer a similar level of customization without having all of their technical debt? We've written a lot of deluge scripts, java, even some custom widgets. My issue with zoho is the service, and how they address user requests. There are so many highly requested issues in the zoho community forms that have been open for over 10 years. Their support staff just say "oh we're working on it, it will be out Q3 next year... Q3 rolls around "oh something came up" "oh the issue affects many components and developers have just started reasearching it"... etc .etc... And they just string you along while they keep rolling out new features that almost no one asks for... Something as simple as supporting multi line addresses without having to make custom field and then rewrite native workflows to handle your custom fields. And you can't just make a custom "address line 2" field, because their native address input is one "block" that contains all of the native fields and you can't rearrange them, so then address 2 is in a non intuitive place. or you just create all new custom address fields, which is absurd... I've used sugarcrm years ago and it was a clunky mess. We used salesforce, but it was too expensive. I'm not opposed to open source, or self hosting, and i'm not opposed to a paid product as long as it's reasonably priced. I do have to admit, despite the issues, zoho one is a fantastic value with what they include. EDIT: I want something that allows for code based customization. I like the felxibility I get with client side and server side scripts. Actually client side scripts are another pain point with zoho because they don't support them on every module, events and tasks. I like the ability to write widgets/extensions with more complex code too.