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[OnePlus] Provide tools to clear inaccessible storage | RequestHunt

[OnePlus] Provide tools to clear inaccessible storage

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by @u/Electrical_Garage364 | 3/12/2026 | submitted by AutoCollector

[view original source]

Users are frustrated that OnePlus devices hold significant storage in inaccessible system partitions, leading to confusion and dissatisfaction. They request legitimate tools from OnePlus to access or clear this 'Other' storage.

Original Source

@u/Electrical_Garage364 | 0 pts | 3/12/2026

OnePlus is holding 120GB of my 256GB phone hostage in hidden system storage that I cannot access or delete, even with advanced debugging tools. This appears to be either gross negligence or planned obsolescence. **My Situation** \- **Device:** OnePlus 10R (256GB) \- **Problem:** "Other" storage shows 120GB \- **My actual files:** Only 110GB (Apps, Photos, Videos, Documents) \- **Missing storage:** 120GB completely inaccessible Storage settings showing 120GB "Other" What I Tried (Everything Failed) 1. ✗ Built-in "Clean up" button \- Does nothing. "Other" stays at 120GB. 2. ✗ DiskUsage app \- Cannot find where the 120GB is hiding \- Only shows my 110GB of actual files DiskUsage results 3. ✗ Manual app cache clearing \- Went through every app \- Cleared all caches \- Still 120GB "Other" 4. ✗ ADB Debugging (Advanced) \- Connected phone to computer \- Enabled Developer Options + USB Debugging \- Ran professional diagnostic commands Result: Every system directory BLOCKED What I Discovered (The Smoking Gun) Using ADB, I found: /dev/block/dm-74 225G 193G 31G 87% /data Translation: \- Total storage partition: 225GB \- Actually used: 193GB \- My visible files: \~110GB MISSING: 83GB trapped in system partitions Directories I tried to access (ALL BLOCKED): /data/log - Permission denied /data/media - Permission denied /data/system - Permission denied /data/cache - Permission denied /data/user - Permission denied **Even advanced debugging tools with full USB debugging access CANNOT touch this storage.** **This is NOT Just Me** I searched online and found: Multiple reports on OnePlus forums since 2021 Affects OnePlus 3, 5, 6, 7T, 9, 9 Pro, 10R, and likely others OnePlus support's only answer: "Factory reset" Factory reset is temporary - the bloat comes back in 6-12 months Sources: \- OnePlus Community forums (search "Other storage") \- Multiple Reddit threads in [r/OnePlus](https://www.reddit.com/r/OnePlus/) \- XDA Developers forums The Hard Truth There are only 3 ways to clear this 120GB 1. \*\*Factory reset\*\* - Wipes everything, but problem returns in months 2. \*\*Root the phone\*\* - Voids warranty, requires technical knowledge 3. \*\*Live with it\*\* - Accept that 120GB of your storage is stolen OnePlus provides NO legitimate tools to clear this. Why This Matters This is either: 1. Gross negligence - OnePlus's system accumulates logs/cache that never get cleaned 2. Planned obsolescence- Deliberately making older devices unusable to force upgrades 3. Both Either way, OnePlus knows about this and has done nothing for years. Questions for OnePlus: 1. What is in that 120GB of "Other" storage? 2. Why can't users access or clear it? 3. Why has this persisted across multiple models for YEARS? 4. When will you provide a proper fix? To Other OnePlus Users: Check your storage now: Settings > Storage If you see massive "Other" storage: \- It will only get worse \- OnePlus won't help you \- You'll eventually need to factory reset (and it comes back) I could feel that it might happen to each OnePlus user reading this now and then I am unable to add the screenshots in this community page. Refer: [https://www.reddit.com/r/assholedesign/comments/1rrsbtt/oneplus\_trapping\_120gb\_of\_storage\_in\_inaccessible/](https://www.reddit.com/r/assholedesign/comments/1rrsbtt/oneplus_trapping_120gb_of_storage_in_inaccessible/)

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