Users are facing issues with their Product Owner misusing story points in Jira by comparing them to actual hours worked. A feature that better integrates time tracking with story points could help clarify this misunderstanding and improve the estimation process.
I’ve been a Scrum Master for a remote agency for about 8 months. Our tech stack is pretty standard: Jira for ticketing, Slack for async, and Monitask running in the background strictly for our external client invoicing (we bill clients hourly). The problem is my Product Owner. He has fundamentally misunderstood what a Story Point is. Instead of treating points as a measure of effort and complexity, he is actively cross-referencing our Jira boards with the background hourly trackers. If a dev finishes an 8-point story but only logged 10 hours of active time on their timesheet that week, the PO confronts them in retro and asks why the point estimation was inflated. He is literally trying to find a mathematical conversion rate of 1 Story Point = X Hours. It is completely destroying our estimation process. The devs are now terrified during sprint planning and are starting to artificially pad their time trackers just so the PO doesn't yell at them for over-estimating complexity. I have explained to him five different times that points are abstract and time is literal, and they shouldn't be compared. He just points to the client budget and says, ""we need to know how much a point costs."" Has anyone successfully dealt with management weaponizing capacity tools against agile estimations? How do I get this guy to stop treating Jira like a payroll system?