A seller is frustrated with buyers returning items due to changed minds and suggests that eBay should improve the return policy to address this issue, as it leads to unnecessary costs for sellers.
In the last 3 months beginning in January I have had a lot of returns for some strange reason? When they return the item, most of them are putting for a reason: changed mind or something like that. I have not had people returning anything because there is anything wrong with it. But it's just weird. I've never had this happen so many times in the span of 3 months. For a couple of those months, I also had about 5 people from France bid up some items really high and then they just never paid. I finally had to put that I only sell to the US and had to block anyone from Europe from bidding to stop that. Recently, I had a guy return a celebrity photo he got, which he bid up to 300.00. He started the return before I even sent it out stating "I overspent this month and I need a refund." So I unfortunately paid the postage through eBay before I even got the message. So I just refunded the money. But of course, now I'm out the postage fee. The same person just sent me a message today on another photo he bought for 20.00. He got that one and put "changed mind" as the reason. I don't know if he just thinks I'll just refund it without having him return it or what? But he's going to have to return it because I can't keep eating all these return costs. Since this is the second time he's done this, I put a block in him bidding on anything else. But this whole return thing because of basically buyers remorse is getting out of hand. I remember the days when eBay told people "bidding is not a game. Don't bid if you don't intend to buy." I also recall how eBay would ban a person if they bid on stuff 3 times and didn't pay. But unfortunately that's no longer the case. I am saying all this because I was wondering if anyone else is having this problem? I know times are tough and everyone is worried about the economy and everything but I've just never had this happen so much until recently.😮💨