Users are looking for a feature that provides tips or automated assistance for negotiating phone bills with providers like T-Mobile, helping them to lower their monthly expenses.
I’ve had the same phone plan for years and I am told by many friends that $100 for two unlimited lines is more than I should be paying. I have two active lines and the third is labeled as a “Line on Us.” I contacted support and asked if the “Line on Us” credit could instead be applied to my second line, but they said that’s not possible. They also told me I’m grandfathered into an older unlimited plan and that switching plans probably wouldn’t make sense and actually cost me more to keep my current perks. Has anyone dealt with this before or had luck negotiating their bill down? Any tips on what to ask for when calling support or retention? https://preview.redd.it/ir4j1d22nvog1.jpg?width=1170&format=pjpg&auto=webp&s=6485537e7e9fd307c20f6620c09e15e3239976a5