User has automated sending follow-up texts to missed calls and suggests this feature for others to improve follow-up rates without manual effort.
Running a small consultancy. Go through maybe 30 outbound calls a day. Started tracking last month how many people I actually follow up with when they don't answer. The honest number: maybe 20%…. The rest I meant to call back and didn't. Maybe I forgot, maybe I lost a contact, maybe I was distracted, the whole process in not properly built yet tbh Figured I could automate this, so now if someone doesn't pick up, they instantly get a text from my number: "Hey, just tried to reach you. Let me know when’s a better time." It’s been only couple of days, but already I don have a pile of “needs follow up” contacts and some of them actually called back themselves and said they thought it was a spam at first! We’ll see how it’s actually working in the end of the month. I know that this is not revolutionary and that is why it’s embarrassing it took me this long to fix. Did anyone else automated follow ups like that? How did it work for you?